Frequently asked questions

Updated: Jun 30

If I’m a beginner or haven’t worked out in a long time, what class should I start with?

If you are new to fitness, a minimum of 5 REal Fit Foundation classes are encouraged before joining the regular REal Fit class. All the other classes are all level friendly, and each instructor offers variations for all fitness levels. Rebound & barre is a great choice if you like to dance cardio, bounce, tone and have a good time. Reform and Redefine are great options if you like toning, sculpting, and pilates. If you are looking to increase flexibility and mobility, you should definitely try a stretch class, and if you are looking for more of a yoga like experience, try the Recharge class. Even if you’re doing 10% of an exercise, as long as it’s to 100% of your ability, you’ll receive 100% of the benefit and results. Everyone is a beginner at first. The hardest part is getting started. It takes 5-10 classes to really get the feel of what the classes are about. Also experiment with multiple class concepts to get the feel of the different offerings and your likings.

How far in advance can I reserve my class?

You can book your classes 2 weeks ahead of time. We encourage you to book your class several days in advance to guarantee your spot.

What if the class I want to book is full?

If the class you’re looking to book is full, we encourage you to join the waitlist. If a spot becomes available you will get notified by email, and spots will be held for 1 hour before the next waitlisted client will be notified. You must book the spot or contact us to enroll you.

Can I change my reservation?

Yes, you can change your reservation for class so long as it’s 16 hours before your scheduled class. If you need to move your booking after 16 hours of scheduled class, this would result in a cancellation and you would lose that class credit.

What is your cancellation policy?

Our cancellation policy requires you to cancel a reservation 16 hours before your scheduled class. Late cancellations or no shows will be charged accordingly. If you used a monthly unlimited to book, you’ll forfeit the class and receive a no-show fee of $5. If you have a class package, you will forfeit your class credit for late cancellations or no shows.

What if I miss class?

If you book a class under a monthly unlimited and don’t show up, you’ll forfeit a class credit and receive a no-show fee of $5. If you booked using a class package, you will forfeit your class credit.

What if I am late to class?

We ask that you please arrive at least 5 minutes before class, or 10 minutes for your first visit. Warming up properly is a big component of a successful workout. Arriving late is also disruptive for the class and the instructor.

What is your refund policy?

Class packages and memberships are non-transferable and non-refundable; there are no exceptions. Single classes expire 31 days from the date of purchase. All class packages expire 3 months from date of purchase. Monthly unlimited can be set to renew automatically every month.

Still have questions?

Send us an email at

Look forward seeing you in class!

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